Outfitter (Regular Full-Time)

Position Summary:
Under general supervision, transports guests and residents with their luggage to and from the curbside of their Island destination. Complies with company Customer Service standards. Reports to the Shift Supervisor.
Essential Functions:
Loads and unloads luggage onto/from dollies and loads and unloads the dollies onto/from the ferry. Unloads other items such as, but not limited to: bicycles, golf clubs, boxes, etc.
Directs pedestrian traffic by handling ropes, ensures that departing and arriving passengers get on/off boat in orderly fashion.
Prepares trams for operation. Keeps tram clean and orderly.
Politely and cheerfully greets customers and directs them to the appropriate tram. Assists them with the loading of luggage onto the tram at the ferry landing. Transports customers and luggage to their destination and helps them with unloading luggage from the tram.
Checks tram fluid levels daily. Reports any equipment or mechanical problems with tram and repairs if authorized. Washes and cleans trams as needed.
Operates vehicles at all times in a safe, courteous manner, complies with all traffic rules and laws.
Performs basic janitorial functions in and around the ferry landing, i.e. picks up all trash and empties trash cans. Sweeps and cleans office area, storage shed, and all assigned work areas.
Delivers mail and other packages transported on ferry. Loads mail for departure.
Takes immediate, pro-active action to identify owners of stray bags, or to locate reported missing items, and return them to their owners. Tags and places lost luggage in Lost and Found storage area.
Maintains "Vehicle Preventive Maintenance Check List" on a daily basis.
Work schedule includes days, evenings, weekends and holidays, outdoors in all weather conditions.
Additional Functions:
May fulfill the duties of Dock Person and pre-scan passengers when required, due to personnel shortages. (See Dock Person position description for listings of duties required.)
May fulfill the duties of ferry mate, when required, due to personnel shortages. (See ferry mate position description for listing of duties required.)
May fulfill the duties of Transportation Shift Supervisor when required due to personnel shortages. (See Transportation Shift Supervisor position description for listing of duties required.)
Performs other related work as required.
NOTE: The illustrative examples of work listed above are not an exhaustive list of duties and responsibilities performed by the position. The examples are intended to represent the level and type of work performed. This list is not to be considered or represent an employment contract.

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